How quickly will I hear back?
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Within 24 hours. If you book a call via Calendly, you'll have a confirmed time immediately. If you email or use the contact form, you'll hear from me within a business day.
Is there any cost for a discovery call?
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No. The 30-minute Scale Readiness Call is free. No obligation. We'll discuss your situation, answer questions, and explore if we're a good fit.
What if I'm not sure if I'm ready?
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That's what the call is for. We'll talk through your maturity level, timing, and whether now is the right moment. If not, we can discuss what you should focus on first.
Can I request a specific time?
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Yes. When you open Calendly, you'll see available time slots. Pick what works for you and it's booked. If no times work, email and we'll find something.
Who will be on the call?
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Me (Claus Nielsen). You can have whoever from your team should be thereāit's useful to have a COO, Head of Ops, or similar, but not mandatory.